Orders

Every order, read and matched before you see it.

You only see what needs you.

Email, PDF, their ordering portal, or said into the app: every order lands in one list, and every line is matched to your products from that customer’s own words.

From: Golden Wok7:31 AM
Subject: Friday order
2 cs jasmine rice
1 soy sauce 5 gal
3 cs rice noodles
chili oil x2
Orderprise read it
Matched to your products3 of 4 ready
“2 cs jasmine rice”
Jasmine Rice 25 lb, 2 cs
from memory · 9 of 9
“1 soy sauce 5 gal”
Soy Sauce 5 gal, 1 ea
from memory · 6 of 6
“3 cs rice noodles”
Rice Noodles 10 mm, 3 cs
your catalog
“chili oil x2”
Which chili oil: 6 oz or 1 gal?
Their usual: 2 ea · Chili Oil 6 oz

what it does

Six things it does with every order.

Reads every way they order

Email, PDFs and scans, their ordering portal, or an order said into the app. Text messages are next.

Email · PDF · Portal · Said into the app

Matches from their own words

Each customer’s shorthand becomes your product, because it remembers what they meant before.

“RN10” → Rice Noodles 10 mm

Splits what’s combined

One line with two products becomes two lines, each with its own quantity.

“2 soy and 3 fish sauce” → 2 lines

Asks, never guesses

When a line could be two products, it asks. If the order doesn’t say which, their usual is one tap away.

Their usual: 2 ea · Chili Oil 6 oz

Changes stay on one order

“Add 2 more fish sauce” changes Thursday’s order and shows what changed. It never makes a second order.

Fish Sauce 24 oz: 2 cs → 4 cs

Nothing added by itself

A product or a sender it doesn’t know waits for a person, with the closest matches ready.

Not in your catalog · 3 close matches

how it works

From their message to your OK, in four steps.

  1. 1

    It comes in

    Every order lands in one list, whatever the channel, with anything that needs you at the top.

  2. 2

    Every line matched

    Memory first, then your catalog. Each line shows how it was matched and how sure it is.

  3. 3

    Questions cleared

    An unclear line shows its question. Answer it, or use their usual, in one tap.

  4. 4

    Ready for your OK

    When nothing needs you, the invoice is drafted on your own paper, waiting for your OK.

you only step in when a line needs you

good questions

What owners ask about Orders.

What if it matches the wrong product?

Every line shows the customer’s words, the product it picked, and how it picked it. Fix it in one tap and it remembers that for this customer. The Check the matches screen lists the week’s lines, least sure first.

Do my customers have to change anything?

No. They keep ordering the way they do now. Orderprise reads what they already send.

What happens to a line it can’t read?

It is held with the reason in plain words and the closest matches. Nothing is guessed, and nothing is added to your catalog on its own.