Phone orders
Orders by phone and voicemail, turned into clean orders.
You approve what it heard.
When a customer calls or leaves a voicemail, the phone line takes the order, matches each line to your products and puts it in your orders, with the recording beside it. Text-message orders are next.
what it does
Six things the phone line does.
Answers the phone
The phone line picks up, asks what they would like and takes the order.
“Two cases of jasmine rice for Friday”Keeps the call
Every call is listed with its recording, so you can play back what was said.
Pho 88 · 1:42 · PlayMatches every line
Each line is matched to your products the same way an emailed order is, from that customer’s own words.
“soy 5 gal” → Soy Sauce 5 galAsks, never guesses
A line it is not sure of waits with its question.
Which chili oil: 6 oz or 1 gal?You approve it
The order it made waits for your OK before it becomes an invoice.
Ready for your OK · 6 linesTry a call first
Try a call from the settings before your customers ever do.
Try a callhow it works
From a ring to your OK, in four steps.
- 1
A customer calls
They call the number, or leave a voicemail, the way they already do.
- 2
It takes the order
The phone line asks what they would like and writes the order down.
- 3
Every line matched
Each line is matched to your products, and anything unclear is asked about.
- 4
You approve
The order waits in your list with the recording beside it.
you only step in to approve it
good questions
What owners ask about Phone orders.
Can it take orders by text message?
Not yet. Text messages are next. Today the phone line takes calls and voicemail, and Orderprise also reads orders sent by email and PDF.
Do my customers need to change anything?
No. They call the way they do now.
Does an order go out without me?
No. The order the phone line made waits for your OK, and you can play the recording first.
Start today, or see it first.
goes with this
more of what it does